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VISIT OUR LONDON CONCIERGE

451 Wall Street
UK, London
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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product shown in the pictures?⌄

Product pages show the selected reference as accurately as possible. If a material detail changes, our team will confirm it before the order is accepted.

Where can I view my order receipt?⌄

Order confirmations and receipts are sent to the email used at checkout and remain available in your account where supported.

How can I return an item?⌄

Contact customer support with your order number before sending anything back. We will confirm eligibility and the correct return instructions.

Will you restock an item that is out of stock?⌄

Availability changes by reference. Contact us or check the collection again for current stock and suitable alternatives.

Where can you ship my order?⌄

Shipping availability depends on the item and destination. We will confirm delivery options, timing and any special requirements before fulfilment.

INFORMATION ABOUT US

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