Information we collect
We may collect contact, billing, delivery and account details; order and customer-support records; and technical information such as device, browser, IP address, cookies and site activity.
Payment details are handled by the payment provider shown at checkout. LumeWatch does not intentionally store complete card numbers or security codes.
How we use information
We use information to process and deliver orders, provide customer support, maintain accounts, prevent fraud, secure the website, improve the shopping experience and meet applicable legal or accounting duties.
When information is shared
Information may be shared only as needed with payment processors, delivery partners, website and hosting providers, professional advisers or public authorities where legally required. We do not sell personal information.
Cookies and analytics
Essential cookies keep the cart, checkout, account and security features working. If optional analytics or marketing tools are enabled, they may use cookies or similar technologies. Browser settings can limit cookies, although some store features may stop working correctly.
Retention, security and international processing
We retain information only for as long as reasonably needed for the purposes above, including order records, dispute handling and legal obligations. Reasonable administrative and technical safeguards are used, but no internet service can guarantee absolute security.
Service providers may process information in other countries. Where required, appropriate safeguards will be used for those transfers.
Your choices and contact
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of your personal information. These rights can be subject to legal exceptions.
Send privacy requests to ccfudaoliuyou@outlook.com. We may need to verify your identity before completing a request.